SquareTrade 1-Year Tablet Protection Plan ($150-$200)..
GET SquareTrade 1-Year Tablet Protection Plan ($150-$200) By SquareTrade
Most helpful customer reviews
215 of 219 people found the following review helpful.
By T. Sewell
Purchased this squaretrade warranty about a week after receiving my Asus TF300 (I think that's the model number). I thought it was pretty cool that you had 30 days from the date of purchasing a tablet to buy this warranty. Initially I didn't think to order a one along with my Asus. Didn't have the tablet a good 60 days before I dropped it on the floor like an idiot, and completely shattered the screen. Called squaretrade, filed a claim, and they sent me a postage paid box in the mail to have it shipped to one of their repair centers. I also had the option to take the tablet to a repair shop of my choice, get it fixed, and they would reimburse (<--spell check?) me the funds. Once my tablet arrived at the repair center, it turned out that it was going to cost more money to have the tablet repaired than the tablet was worth, so squaretrade mailed me a check for the full price of the tablet so I could repurchase another one. You have the choice of receiving a check in the mail, funds added to your paypal account or an Amazon gift card. The whole process was frustration free and squaretrade was very professional with regards to handling my claim. Highly recommend this company. The warranty was definetly worth purchasing, and I wouldn't hesistate to use them again.
124 of 133 people found the following review helpful.
By mdblevins1
Bought this for my nexus 7 and had it for 3 months before the screen got cracked. Sent it in for repair which was fine until I received it back. The housing was bowed from the repair and the unit did not fit back together properly but it worked and I was just glad to have it back. Two days of use however and the screen started to crack when i touched it at the areas where the housing did not fit properly back together.
Called square trade and they put it back in to be fixed and the company received it and 3 days later I get a call saying they need to issue a new claim as there is a lot wrong with the tablet. So I said OK and now we are on day 8 without the tablet for this repair which makes almost three weeks with no tablet. Called today and the agent that answered said he had no idea how long it would take so here I am still waiting without my tablet and not idea when or if I will get it back. I would not buy another warranty from them. Their guarantee has too many loop holes and they use it as a sales tactic but it is far from a guarantee at all.
------------------update---------------------
I have finally received my table back in good working order and the housing set properly though a few scars on the sides from prying the screen off. I have also been given a refund on the cost of the warranty due to all the trouble. I think my faith is restored.
136 of 152 people found the following review helpful.
By brandon
I just received my item back in the mail via UPS today. It took nearly 2 weeks to get it back, terribly slow service. Also, I contacted customer service to check on the status of my repair over a week ago, and was told that the item would be repaired and would work and look new. Well lo and behold, today the item comes back, tackily shipped in the box I sent to begin with, screen not working properly, and the back cracked and not even set properly in the housing. The charger which was sent in to be replaced due to breaking while charging; it was over heating, was not even replaced. The screen when touched is really tempermental, and there is a white dot about the size of a dime, that happens to show when ever I touch the screen. I would not recommend using Square Trade. There service and repairs are horrible, customer service is rude, and nothing was correctly done to repair my tablet. I could see not complaining if I had not paid nearly 75$ for an accidental damage warranty, but to send me a letter back stating you dont cover cosmetic damage; especially a cracked back and faulty tablet, is pretty rediculous. I can guarantee I will not suggest nor go with Square Trade again. Email me if you would like pictures of their faulty cheap work.
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